Help

Start a party

Open a title on a supported service and press play. Click the TellyJam icon in your toolbar and choose Start a party. Copy the invite link from the sidebar and send it to your friends. On Netflix, HBO Max and Prime Video you can also choose Watch together on a title’s page, before you press play.

Supported services

• Netflix, HBO Max and Prime Video: tested on the real sites in Chrome, including Prime Video’s ad-supported plan.
• YouTube, Twitch and Tubi: new, and still being tested on the real sites. On Twitch, past broadcasts sync fully; on live channels everyone shares play and pause, since you all watch live.
• Disney+, Hulu, Apple TV, Paramount+ and Stan: beta. TellyJam finds their player on its own, and some things may not work yet. Tell us if something is off.

Other sites

On another site with a video, click the TellyJam icon and choose Use TellyJam on this site. Your browser asks you first, and TellyJam runs only on that site. When friends join a party there, TellyJam asks them the same question before it opens the page. Turn a site off any time in TellyJam’s settings, under Other sites.

Join a party

Open the invite link and select Join the party. If TellyJam is installed, it opens the right title for you and joins. Each person needs their own subscription to the service.

• If the party has a passcode, ask the host for it and enter it when TellyJam asks.
• If the party has a waiting room, you join as soon as the host or a co-host lets you in.
• For a party planned for later, select Remind me on the invite page. TellyJam reminds you 10 minutes before and when it starts. To remove it, open TellyJam from your toolbar and choose Remove reminder in that party’s menu.

Install TellyJam

TellyJam works in Chrome, Microsoft Edge and Firefox on a computer. Install it from your browser’s extension store: the Chrome Web Store for Chrome, Edge Add-ons for Edge, and Firefox Add-ons for Firefox. Edge can also install it from the Chrome Web Store.

TellyJam is coming to the Chrome Web Store soon. Edge can install it from there too.

TellyJam is coming to Firefox Add-ons soon.

Start a party from Discord

Add TellyJam to your Discord server, then type /tellyjam with a link to a title on any supported service. TellyJam posts the invite in the channel with a Join the party button. Add a start time and the post shows it in everyone’s own time zone, with a countdown.

Only you get the host link, in a message nobody else sees. Open it with TellyJam installed and you start as the host. Someone who can manage the Discord server adds TellyJam once; it needs no other permissions.

Polls, the queue and asking for a pause

• Choose + next to the chat box to create a poll or suggest a title. Paste a link to a title on a supported service, and everyone can vote on what to watch next. Anyone who controls playback can choose Play now to switch everyone over together.
• When only hosts control playback, guests can choose Ask for a pause in the same menu. The host gets a button to pause for everyone.

Use your phone

In the sidebar menu, choose Use your phone and scan the code with your phone’s camera. Your phone joins as you: chat, react, vote, talk on the call, and play or pause when the party lets you, while the show plays on your computer or TV. No app needed. The code works once, for 10 minutes. Keep it to yourself: whoever opens it acts as you.

Hosts: keeping a party friendly

Open Settings in the sidebar. You can let only hosts control playback, turn on a waiting room, set a passcode, slow down chat, and lock the party. In the people list, a host or co-host can mute someone in chat, remove them, or ban them. A ban also keeps out everyone on the same network, such as a household or an office.

Playback isn’t in sync

• Check the sync indicator in the sidebar header. It turns green when you are within a fraction of a second.
• If it shows that your browser needs a click, click Start watching on the video.
• Reload the page. TellyJam rejoins the same party automatically.

Ads

When someone hits an ad break, the party waits for them and shows who it is waiting for. Anyone who controls playback can choose Don’t wait. Hosts can turn waiting off in Settings.

Calls

Up to 6 people can talk and see each other in the sidebar, for free. Each person has their own volume, up to 200%. The show gets quieter while someone talks; turn that off in Settings.

Friends and chats

Friends is off until you turn it on, from the TellyJam icon or the Friends page. There is no sign-up: your TellyJam ID lives in your browser. Friends see your name and avatar, and, if you let them, when you’re online and when you’re in a party.

• Add a friend: on the Friends page, choose Make a friend link and send it, or show its QR code. Each link works once and for 7 days, and you can have 5 open at a time. Take one back any time.
• Chats: chats and group chats with friends are end-to-end encrypted and kept in your browser. Start a call from a chat. You can turn off read receipts and typing in Friends settings.
• Safety numbers: to check that you’re talking to the right person, open a friend’s safety number and compare it with theirs, in person or on a call. On the Friends page you can also scan their code with your camera.
• A new browser or computer: link it to the browser you use now from the Friends page, or keep a recovery code to bring your TellyJam ID back if this browser is lost. Without either, an uninstalled or reset browser loses its ID, and friends need to add you again.

Keyboard shortcut

Alt+Shift+W shows or hides the sidebar. Change it in your browser’s extension shortcut settings.

Contact us

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